Telemarketing calls are prohibited in the following states on Monday, September 4 for Labor Day.
- Rhode Island
Please contact Kathy Ruel at 888.297.3990, ext. 3158, if you have any questions.
In the spirit of simplifying our underwriting guidelines, and with the introduction of EZ Underwriting, we will no longer have two different types of exams, the mini-exam and paramedical exam. We have found that the confusion created with our customers was not worth any perceived benefit from having both. Moving forward, we will only be using the paramedical exam when an exam is required either for age/amount requirements or when ordered for cause.
This change should make requesting exam requirements less confusing for agencies and agents.
We are changing our ages for Motor Vehicle Records (MVR) from age 14 to age 16 and above.
We’ve re-organized our phone trees to better align our customer facing teams at National Life Group.
This change of phone prompts will reduce confusion and get our customers to the right place faster! This will also help us move to reduce our toll-free options to 1 number.
Our two most used numbers 800-732-8939 (Contact Center) and 800-906-3310 (Sales Desk) now have the same phone prompts.
Both entry points can service all options.