Welcome to At Your Service Your Place for NL Service Updates

October 26, 2021

USPS Service Standards Changes May Result in Delays

Plan ahead and consider these online methods of business transaction.

On October 1, the Postal Service implemented new service standards for First-Class Mail delivery.  These revised standards expand mail delivery from 1-3 days to a 3-5 day window, depending on the distance between origin and destination.

With National Life’s online methods of business transaction, we’ve got you and your clients covered!

  1. Are you using the all-new agent mobile app? Save time and manage your business on-the-go, anytime!
  2. Remote applications are being accepted – regardless of size.
  3. Use eApp to complete and submit any application remotely.
  4. Payments can be made via the Customer Web Portal, via phone, EFT/ACH or by wire.
  5. Complete the delivery process of the policy via eDelivery to process new business electronically straight from the virtual customer application.

When paper is required:

  • Plan ahead and send your time-sensitive USPS mail early.
  • Use an alternative service provider when prompt delivery is essential.