Welcome to At Your Service Your Place for NL Service Updates

November 29, 2022

In Case You Missed It – Recent Agent Portal Updates This Month

Our new enhancements provide even more policy transparency and simplified access to the tools and resources you need

  • The new Agent Profile Widget allows you to easily view your contracted date, writing numbers and get quick access to your profile for updates and managing preferences

Note: Information shown in the profile widget is based on your role. Some details will not display for all users

  • Additional business tools are now available in the Tools Menu with convenient access to a wide variety of resources in one place

These include:

  • Client Intelligence – review client policy conditions and service interactions with NLG
  • Cobrand Ondemand – order NLG materials that include your company brand
  • Retirement Services – access sales tools and resource for the 403(b) and 457(b) markets
  • Marketing Resources – National Life marketing kits for products and sales strategies
  • Advanced Markets – resources and sales concepts for premium finance and qualified plans


  • Need help understanding a tool? Use the Business Tools Tour at any time to get a quick summary or refresher on how each tool can help you and your business
  • Transaction History now clearly labels additional transaction types such as withdrawals, surrenders, benefit payments, charges, and returned payments
    • Any transaction that is reversed or returned will be distinguished in red and parenthesis
    • Don’t understand a Transaction Type? Use the Transaction Descriptions page to get quick definitions of each transaction type

  • The new Get Connected section of the homepage provides you with a gateway into how you can become more involved and engaged with NLG, whether it be through one of our NLG Communities or by following our social media channels

We are always looking to enhance your portal experience. Feel free to send any feedback or enhancements you would like to see in the portal to agentweb@nationallife.com.