IMPORTANT: Changes to Our Email Encryption

If you receive encrypted emails, please read on…

We will be migrating to a new email encryption system called Proofpoint on Saturday, July 27th.  Proofpoint Email Encryption will enable us to provide a simplified user experience and enhanced security for our customers.  Encrypted emails received on or after July 27th will require the agent or recipient to create a new one-time login and password.  Click here for the Proofpoint Encryption Guide which provides you with:

  1. The overview and who’s impacted
  2. Receiving messages/new message format
  3. Opening encrypted messages going forward
  4. Creating a new account
  5. Information on if you forgot your password


NOTE: Access to the old system will be turned off on Wednesday, 7/31. Please save any emails from the old system in your preferred format before July 31st, as you will no longer be able to access them beyond that date.


At National Life we are committed to keeping our promises.  Towards that end, we continue to strive to improve our overall experience and keep our customer’s data secure.