Do you know that missing policy and apartment numbers are common causes of service delays?
Although many service transactions and correspondence can be processed electronically, National Life also receives and delivers a fair number of items via the mail. To ensure timely and accurate service, please remember to include – and remind your clients who remit directly to National Life to include – the following key information:
- It is the primary value used to accelerate requests for processing
- Documents without a policy number require additional research and cause delays
- Missing apartment numbers are a major cause of returned mail
- Returned mail causes delays of important documents reaching clients
Together we can showcase our service as the differentiator it is!