New Guided Experience Makes Annuity Disbursements Easier Than Ever

New! —  Customers using the Mobile App will now be able to request loans and withdrawals through this easy guided experience.

Through the Mobile App and Portal, customers will have a simplified process that ensures requests are in good order:

• Customers can request loans and withdrawals and are only presented options that apply to them.
• If TPA approval is needed, the NLG Disbursements team will connect with the TPA to obtain approval where possible.
• If choosing a loan can see repayment amounts (monthly and quarterly) and make adjustments to the loan amount, as needed, prior to submission.

How to start the process in the Mobile App:

To start the process of requesting funds on the Mobile App:

• Navigate to “My Policies” and select “View Details.”
• Select the drop-down menu titled “Action,” then select “Request Funds.” The App will then walk you through the steps of requesting your loan or withdrawal.

How to start the process through the Portal:

To start the process of requesting funds on the Portal:

• Navigate to “Self-Service” then “Request Funds.” You will then walk through the steps of requesting your loan or withdrawal.