Beginning in late February, new redesigned annuity statements are being sent to your customers!
The new design provides simple, yet detailed information related to the product they purchased.
A few highlights…
- Simplified verbiage for the customer
- Easy to understand balances and changes on the statement
- Consistent branding & formatting
More on the Life & Annuity Statement Redesign Project
The Life & Annuity Statement Redesign Project is an important step toward our goal of improving customer experience and achieving 1,000,000 delighted customers by 2020. We continue to work towards consistent communication with our customers and enabling new ways to do business. Creating an enhanced customer experience translates into policy persistency and, ultimately, greater inclination toward premium increase. Good for them. Good for you. Good for us.